What is the 1930 National Cyber Crime Helpline?

1930 is the national cyber financial fraud helpline in India managed by the Ministry of Home Affairs and I4C. Victims of financial fraud should call 1930 immediately to freeze fraudulent money transfers.

How can I verify a suspicious UPI ID or phone number?

You can use ShieldNet Local's instant verification tool to cross-reference phone numbers, UPI IDs, and links with verified scam reports and community intelligence.

Is scam reporting on ShieldNet anonymous?

Yes, scam reporting on ShieldNet is completely anonymous. No personally identifiable information is stored when submitting threat reports.

How does a digital arrest scam work?

In a digital arrest scam, fraudsters pose as police or law enforcement officers via video calls, claiming you are involved in illegal packages or money laundering, demanding money to resolve the issue. Legitimate police never arrest people online or demand money over video calls.

Cyber Security FAQ & Fraud Prevention Questions

ShieldNet Local is an AI-powered community cybersecurity platform that helps individuals, families, students, senior citizens, and small businesses stay safe online. It combines scam reporting, phishing awareness, cyber health assessments, AI-powered scam detection, educational resources, and real-time cyber alerts in one place.

Yes. ShieldNet Local is completely free for all users. You can report cyber scams, learn about cyber threats, take security quizzes, check cyber health, access educational resources, and view community scam alerts.

Your privacy is our top priority. ShieldNet Local never asks for banking passwords or OTPs, never stores your passwords, encrypts communication using HTTPS, and allows anonymous scam reporting.

Do not approve the request. Never enter your UPI PIN unless you are making a payment yourself. Verify the sender using official contact details. If money has been lost, immediately call 1930 and report the incident on the National Cyber Crime Reporting Portal.

No. Banks, RBI, NPCI, and payment providers will NEVER ask for your OTP, UPI PIN, Debit/Credit Card PIN, CVV, Net Banking Password, or Full Card Number over phone calls, SMS, WhatsApp, or email. Treat any such request as a scam and end the call immediately.

Common warning signs include urgent language, misspelled website domains, unknown sender addresses, unexpected attachments, requests for passwords or OTPs, and suspicious shortened URLs.

No. HTTPS encrypts communication between your browser and a website, but it does not guarantee that the website itself is trustworthy. Always check the domain spelling carefully.

If you become a victim of cyber financial fraud in India, call 1930 immediately and submit a complaint through the National Cyber Crime Reporting Portal (cybercrime.gov.in).

1) Call 1930 immediately. 2) Report on cybercrime.gov.in. 3) Contact your bank to block transactions. 4) Change passwords for affected accounts. 5) Save screenshots, transaction IDs, and messages as evidence.

Open the Report Scam page, select the category, enter the phone number, website, UPI ID, or email involved, attach screenshots if available, and submit.

Earn points by completing learning modules, passing quizzes, finishing cyber health assessments, and reporting verified scams. Earn badges such as 🛡️ Cyber Beginner, 🔐 Password Master, 🎣 Phishing Detective, 💳 Safe Banker, and 🌍 Cyber Guardian.

Yes. ShieldNet uses AI to help users identify potential phishing messages, suspicious URLs, scam screenshots, and fraudulent patterns to provide real-time guidance.

No. ShieldNet is an awareness and reporting platform. It cannot reverse financial transactions. For financial fraud recovery, contact your bank immediately and call 1930.

No. ShieldNet does not sell personal information. Data collected for reports is used solely to improve scam awareness and support community cyber protection.

Frequently Asked Questions